FAQ
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Frequently Asked Questions
To place an order, simply browse our website, select the items you’d like to purchase, and add them to your cart. Proceed to checkout, fill in your shipping and payment information, and confirm your order.
Delivery times vary depending on your location and the shipping method selected. Typically, orders are processed and shipped within 1-3 business days.
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please note that items must be in their original condition with tags attached. Visit our Returns & Exchanges page for more information.
If you have any questions or concerns, our customer support team is here to help. You can reach us via email at support@destineegiftpoint.com or through our Contact Us page on the website.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery online. If you have any issues with tracking your order, feel free to contact our customer support team for assistance.
If your order arrives damaged or incorrect, please contact our customer support team immediately. We will work quickly to resolve the issue and ensure you receive the correct items in a timely manner. Please provide photos of any damage or discrepancies to assist us in processing your request efficiently.
Yes, we offer wholesale and bulk purchasing options for businesses, organizations, and events. Please contact our wholesale team at support@destineegiftpoint.com for more information on pricing, minimum order quantities, and customization options.